3 years warranty on ATM_edited.jpg

Terms and conditions of our 3-year warranty

On newly bought NH 2700 CE ATM machine models

The 3-year warranty applies to all newly bought NH 2700 CE ATM machine models that meet the latest regulatory requirements and that are ready for the new Australian banknotes. The warranty applies when the ATM machine is at fault. If your ATM machine is faulty, we will repair it at no cost to you. 

Warranty Exclusions

Wilful damage

  • Intentional or unintentional damage of any part of the ATM caused by an ATM user.

  • The ATM owner causes Intentional or unintentional damage the ATM using it in a manner contrary to instructions provided in the operating manual. 

  • Damage was caused to the ATM by not following the explicit instructions of our qualified staff in how to operate the ATM correctly.

Natural disasters

  • Damage caused by pests and vermin (rats, possums, and other types of animals)

  • Damage caused by faulty electrical wiring in a customer's business venue

  • Damage caused by fire, flood, other

  • extreme weather events, other natural and man-made disasters.

Telecommunication issues

ATM malfunctioning due to telecommunication issues beyond our control (like local or national telecommunication outages and upgrades).

Zero processing fees for a month

If we don't repair your ATM by an agreed date.

We promise that if we don't fix your ATM by an agreed date, we will waive our ATM processing fees for that month.